Support
Questions, problems, or feedback about DroneBiz? Email us and a human will get back to you:
Common questions
- My flight photos didn’t appear.Make sure DroneBiz has photo access (Settings → Apps → DroneBiz) and that the job was started and finished around the time you flew — the app matches media to your flight window. You can always add files manually from the job’s media screen.
- My client didn’t get the delivery email. Ask them to check spam, or share the delivery link directly — every delivery has a link you can copy from the job page.
- How do online payments work? Connect Stripe from Settings; your clients can then pay invoices by card from the delivery page, and payouts go to your bank via Stripe.